Monthly Archives: July

The world of retail and e-commerce is evolving at a breakneck pace. New innovations and consumer behaviours have forever changed the market and future upheavals will provide both challenges and opportunities in the years to come. However, one constant for success has remained – good customer service. Consumers are now more willing to order large

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The average HR manager in a delivery company is in a pretty uncomfortable situation – squeezed on one hand by increasingly protective labor legislation and on the other by the lack of people wishing to carry out this hard and relatively low underpaid task. The relentless growth of Amazon Prime has led the e-commerce giant

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As most U.S. shippers can tell from their rising freight bills, carriers have taken advantage of a seller’s market in transportation as the confluence of a strong economy, surging demand and labor and capacity shortages are causing multiple pain points for logistics operations. That’s the conclusion of the “29th Annual State of Logistics Report” produced

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The Last Mile

The last mile. Maybe it doesn’t sound important, but think how long that last mile in your commute seems until you finally arrive home. The last mile refers to both transportation and package delivery, and both have their issues. For many people in cities last (or first) mile transport may be a bus or metro,

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The impact of e-commerce means global supply chains will be transformed within a decade, with giants like Amazon completely redefining global shipping and logistics, according to one research analyst. “From Amazon’s own aircraft and shipping services, to deliveries direct to consumers’ fridges; and from Blockchain and the IOT to 3D printing –the impact of e-commerce

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Consumer preferences are shifting. More and more, shoppers are favoring the convenience of online shopping over the in-store experience. As retail tilts more toward online sales, delivery becomes one of the few remaining face-to-face touch points with end customers. As a result, some retailers are struggling to satisfy both markets through all delivery channels. And

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