Monthly Archives: April

The business of package delivery is rapidly evolving to adapt to changes in consumers’ behavior and expectations. For those consumers, it’s no longer just about delivering the right product — it’s about the perceived quality of the delivery service. To compete, shippers must provide the best customer experience possible by investing in smart technologies and

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Retailers and transportation providers are embracing a blend of final-mile delivery strategies to keep pace with rapidly shifting online shopping habits. As e-commerce continues to expand, companies increasingly are offering options such as home delivery and installation of heavy appliances and in-store pickup of fresh groceries ordered online, industry leaders said at the Home Delivery

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Matt Bergerson, the director of omnichannel fulfillment for retailing co-op REI, has this fantasy: The legendary purveyor of outdoor equipment would establish delivery stations along the Appalachian trail so hikers and walkers that need to replenish their supplies along the way can order them from their smartphones or tablets and receive them at designated pickup

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