Today, urban consumers around the world are better connected and informed. Their preferences are widely voiced and they are willing to spend more on convenience and positive experiences. These combined factors provide a favourable environment for the transport industry to expand e-commerce while posing a challenge for facilitating the final steps of the delivery process,

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It’s been over two years since the fear of a retail apocalypse arose. Believe it or not, retail isn’t dying. Over the past two years, retail sales have increased faster than the GDP. Granted, some retailers have suffered from fundamental changes in the industry, with a colossal amount of stores closed and jobs lost. While

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With more and more businesses selling products online in order to remain competitive in a world that sees more than 85% of consumers shopping on the internet, it is vital retailers live up to their shoppers’ expectations of having their goods delivered quickly and efficiently. One challenge businesses face in competing with the likes of

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Last mile fulfillment from the warehouse or store to the final destination in the proper condition, at the right time and with the right customer experience, is critical to loyalty. According to a recent survey from the National Retail Federation, 79% of respondents said the quality of the experience will determine which brands and retailers

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Amazon is rapidly adding delivery stations across the country to better handle the rising number of orders it receives, and a big one landed on Centennial’s porch last month. “We are bringing in packages from all over the United States,” said Kerry Person, vice president of Amazon Logistics during a tour Thursday of the facility,

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An annual retail report from Deloitte has indicated this year retail holiday sales are expected to increase at least by 5 to 5.6% as compared to last year.  Deloitte’s Retail and Distribution practice expects total holiday sales (seasonally adjusted and excluding motor vehicles and gasoline) to exceed $1.10 trillion between November and January. Additionally, Deloitte

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More and more, shippers in both the business-to-business (B2B) and business-to-consumer (B2C) sectors are coming under pressure to make sure that their consumer goods — or industrial components — arrive where they need to be when their buyers expect them to be there. Mission-critical transportation and logistics have been around for decades, long before the

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Dive Brief: In an e-commerce driven environment, more than 70% of shippers and third party logistics providers (3PLs) recognize the need for “last-yard” services, the next step beyond the last mile, according to the 23rd annual Third-Party Logistics Study. Managing the last yard, however, presents a challenge, with 53% of shippers responding they effectively manage

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This holiday season, more than ever before, online sellers and shipping providers will find themselves under an incredibly high-powered microscope. Anything but fast, free, and flawless e-commerce delivery can have very public consequences. For example, despite hiring 95,000 seasonal workers to meet demand last year, UPS still struggled with “final mile” delivery, much to the

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An evolution in the transport sector is being driven by trends such as the rapid growth of e-commerce, the continued urbanization of markets, and technologies such as big data analytics and digitalization Advanced technologies and service options are changing the way shippers and 3PLs manage their global transport flows Service expectations, new markets, new ground

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