The exponentially heightened expectations of modern customers makes supply chain logistics far more difficult. Thanks to the Amazon effect, customers want what they want, how they want it and as soon as they want it. Enter one of today’s most-hyped technologies: blockchain. Blockchain for supply chain logistics can enable digital information sharing across a complex
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As consumers become increasingly accustomed to the ease of purchasing online, the growth of ecommerce over the next decade is nothing short of certainty. Then again, the mainstream adoption of ecommerce was gradual, tracing back to the times of the dot com rage, when Amazon was nothing more than just an online bookstore. But now,
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Last mile shipping is changing as quickly as consumer expectations, and the cost of last mile deliveries has become an ongoing challenge for many. A holistic approach to supply chains is the best anecdote for the ever-changing landscape. Just how much is changing? Consider a typical furniture shopping experience. Not long ago, the only way
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In April, Amazon announced the standard shipping speed for Prime purchases would transition from two days to one. Walmart responded within three weeks with its own next-day shipping transition. Two weeks after that, FedEx announced it would extend its ground service from six to seven days per week in 2020. And less than two weeks ago,
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The growth of eCommerce has transformed the last mile of the parcel delivery journey into the star of the supply chain. This last leg of the shipping process has seen the entry of a raft of new technologies and trends, all of which are disrupting the market. From crowdsourced delivery to robots, here’s what tech
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Advances in commerce have caused modern consumers to raise their baseline expectations. The rise of next- and same-day delivery has created a standard of demand that puts a new kind of pressure on businesses. Because of this increase in demand, the entire supply chain is rapidly evolving from having a functional orientation to a global
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First impressions – they make all the difference, especially for first-time customers. From your online store to the last mile, e-commerce sellers must be sure that their customers are experiencing only smooth sailing if they expect them to come back and make further purchases in the future. Of course, retail industry giants, such as Amazon,
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Ecommerce delivery was largely driven by couriers from the pre-internet age accustomed to working business hours delivering to businesses who also had regular opening times. I recall a time when some couriers point blank refused to deliver to domestic addresses whilst other charged a premium as they know consumers can be out, live down little
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Amazon is taking an interesting hybrid approach to conquering the shipping and logistics industry. “It’s not as glossy as space travel or flashy as AI, but the $1.5 trillion a year business of moving stuff around is one of the most lucrative and complex industries in the U.S. And Amazon is attempting to conquer it.
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Expectations for fast and accurate delivery are soaring among both business and consumer customers. The “Amazon effect” is pressuring businesses and transport providers to achieve new levels of speed and cost-efficiency in transportation and logistics. The stakes have never been higher, but it’s not a new challenge. For many years, the transportation industry has applied
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