An evolution in the transport sector is being driven by trends such as the rapid growth of e-commerce, the continued urbanization of markets, and technologies such as big data analytics and digitalization Advanced technologies and service options are changing the way shippers and 3PLs manage their global transport flows Service expectations, new markets, new ground
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It’s not the sexiest part of your customer’s experience, but order fulfillment is one of the most important encounters a customer will have with your brand and your product. You put a lot of thought into everything, from the CRM to connect with influencers to the targeted ads run on Facebook, and you should give
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Consumer expectations have changed a great deal over the last few years. With the rapid rise of online shopping and the success of Amazon, more retailers are starting to see the need to re-configure their distribution networks. For larger items, shipping direct from the supplier is a common scenario, but drop shipping direct from manufacturers
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Industry experts say a fast-paced evolution is underway in ground transportation logistics and that it’s changing the way shippers think when purchasing a transportation solution. Research released this week from third-party logistics (3PL) provider DHL shows that companies see a direct correlation between ground transportation and business performance, with three-quarters saying that investing time and
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E-commerce has indeed revolutionized the retail industry and businesses are continuously finding ways to offer the best customer experience and stand out from the competition while maintaining the cost-efficiency of their logistics process. And because consumers demand fast delivery services nowadays, every stage of the process is crucial, from the time the order is placed
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A robust economy is placing new demands on third-party logistics service providers, based on survey results from two long-running university-sponsored studies released at the Council of Supply Chain Management Professionals annual conference in Nashville, Tenn. “The economy’s check engine light is blinking and needs attention,” said Mary Holcomb of the University of Tennessee and Karl
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Supply chain logistics have dominated several studies this year due to the rise of global commerce, however, it has mainly focused on global and regional networks. MIT News reports that there has been a recent growth in research of last-mile logistics for delivery in urban areas. With the growing congestion of cities and the rise in
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E-commerce retail disruption seems to come in waves. In the last decade, we’ve seen the transformation of the retail industry for books, electronics, apparel, music, tickets, and travel. E-commerce disrupts more than just retail, though. It’s a logistics story, too. Savvy third-party logistics providers (3PLs) are eyeing the horizon, poised to catch the next wave.
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The global transportation services market was estimated at about $5.8 trillion last year, and there is much at stake for legacy freight forwarding, logistics and supply-chain management companies. There also is an increased pressure to respond to the boom in package deliveries with the rise in e-commerce spending. Leading retailers such as Amazon, Alibaba and
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It seems like every week there’s a new startup being introduced with the intention of disrupting the current model for last-mile freight delivery. But these innovators, and the barrels of Silicon Valley venture capital behind them, have had relatively little impact to date. Last-mile retail delivery is still a mess. Retailers sell goods from tens
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