Monthly Archives: December

As the year comes to a close, it’s a natural time for companies to look at what worked in 2019 and what didn’t, and make plans for the year ahead. This is especially true for e-commerce companies, as this is their busiest time of year. For these companies, taking a hard look at their order

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Consumers stand to win as the major retail platforms continue to battle it out for market share. What are they winning? More convenience through faster product delivery – and every retailer has their own game plan. Amazon Prime has driven major improvement in shipping logistics and fulfillment – and now it seems that all the

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Providing a great customer experience has long been a key factor in predicting any business’s success. Traditionally, this meant providing customers things like a comfortable place to shop, attentive and courteous sales associates, and a generous return policy. But, like everything else today, new digital technologies and services have dramatically changed what customers expect during

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