last mile

Dive Brief: About 40% of 1,500 shoppers surveyed by Convey say delivery is the most important detail in their shopping experience, the retail software provider revealed last week. When asked about the most important factors during the holidays, 33% of respondents said they prioritize cost, 29% desire a specific delivery date and 23% said they would

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The Workhorse N-Gen sounds at first description like a Hollywood spy-movie cliché: a near silent electric powertrain within a white van with a rather frumpy, nondescript exterior—and a little drone aircraft deployed from the roof to make the final move to the target. Its reason for being is much more pragmatic, however; it’s the latest in

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A few short years from now, you might see a truck in your rearview mirror and notice that something important is missing—the driver. But don’t be alarmed. Self-driving technology is on the cusp of a breakthrough and promises to blow wide open one of the major difficulties in the trucking industry: the person behind the

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Amazon’s Last Mile

Who delivers Amazon orders? Increasingly, it’s plainclothes contractors with few labor protections, driving their own cars, competing for shifts on the company’s own Uber-like platform. Though it’s deployed in dozens of cities and associated with one of the world’s biggest companies, government agencies and customers alike are nearly oblivious to the program’s existence. In terms

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Retailers of all sizes are finding themselves competing against Amazon and other huge retailers to meet customer expectations, creating challenges for smaller retailers in matching the delivery speed and price options provided by the larger retailers. A recent Forbes Insights report, “Shipping as Strategy: How Small and Midsize Retailers Can Best Meet Customers’ Delivery Expectations

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Augmented reality is poised to radically improve manufacturing, logistics, and skilled trades. AR can superimpose holographic images and instructions onto the real world, which is immensely valuable for educating workers on how to use large machinery or specialized devices. The technology also has the potential to increase productivity in warehousing and transport by optimizing processes across the entire supply chain. I

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“The new N-Gen platform represents a new day for last-mile delivery,” said Stephen Burns, CEO of Workhorse. “With agreements now in place to test and operate N-Gen vehicles in several cities across the United States, Workhorse continues to be on the front edge of transformative innovation in the commercial transportation sector.” The company says the electric N-Gen

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